Information collected
The site may collect information submitted through the contact form, such as name, address, return contact details and the appliance issue description.
Last updated: May 13, 2026
Privacy policy
Use of information
This information is used to respond to requests, prepare a service visit, confirm the service area and follow up on communication.
Cookies
The site uses essential cookies by default to keep it working properly and save preferences such as language. Measurement tags managed through Google Tag Manager are used only with your consent to measure site traffic, visited pages, approximate location, browser, device and usage statistics.
Retention
Requests submitted through the form and their photos are automatically deleted from the website one year after submission. Copies received by email are managed separately by the business and are not deleted by this automatic cleanup. Hosting backups follow their own retention cycle.
Sharing
Électro Durable does not sell personal information. Some technical providers may process data only to operate the site or communications.
Privacy contact
For any question or request about your personal information, you can contact Électro Durable at info@electrodurable.ca.
For any questions about this information, contact Électro Durable at info@electrodurable.ca.